Our Journey... Why Everybody loves Adam!
Welcome to Adam Dental Supplies, proudly headquartered in the iconic Paragon Building in Mulgrave, Victoria.
Founded by dentists - for dentists in 2006, we have been a pioneering force in the Australian dental supply industry ever since.
As dentists, we deeply understand what it takes to run a busy, successful clinic, and we’ve built our business around delivering on what matters most: unbeatable value and the kind of legendary service that keeps practices operating smoothly. That commitment has made us Australia’s fastest-growing dental supplier.
Who We Serve:
We work with a wide variety of practices right across Australia, from small family clinics to leading specialists. Our customers rely on us for:
-
A comprehensive product range: Over 15,000 products, covering essentials for restorative, preventive, orthodontic, infection control, endodontic, surgical, and small equipment needs.
- Trusted brands: We work closely with leading brands - including Solventum, Kerr, GC, VOCO, Ultradent, ADM, Dentalife, MES, and more - to bring our customers amazing offers and exclusive access to the latest innovations in dental care.
-
Flexible ordering: Customers can buy through our intuitive online platform or call our friendly, knowledgeable call centre - whichever suits their workflow best.
-
Fast & Reliable nationwide delivery: Our logistics ensure supplies arrive promptly, no matter where your clinic is located.
What We Offer:
- Unbeatable value & price match guarantee: We are committed to delivering the best prices in the industry and stand by it with our price match promise.
- Legendary service: Our core belief is simple - we all work for the customer, and the answer is always “yes” wherever possible! Our team is empowered to go the extra mile and find practical solutions fast.
-
Educational support: Clients enjoy exclusive access to seminars and CPD-accredited training, helping dental teams stay sharp, current, and compliant, while building a community with fellow dental professionals.
- Quality & recognition: We operate with ISO 9001 accreditation and are proud to be a certified Great Place to Work™, fostering a culture where everyone is encouraged to share ideas and drive continuous improvement.
In a nutshell, we’re for dentists and we’re here for each other - and thats why Everybody loves Adam!
 |
ADAM'S QUALITY POLICY STATEMENT
The company's mission is to successfully deliver to customers high-quality, cost-effective products and services on time, every time.To fulfill the mission, the policy is to maintain a practical but comprehensive Quality System based on its stated commitment to customer satisfaction and continuous improvement. The policy embraces the following key principles:
- The satisfaction of customers, both external and internal, shall be the primary focus of the quality management activities.
- Consistently meeting or exceeding our customer's expectations for product quality, delivery and performance.
- Systems and controls shall be prevention-based to foster more effective decision-making.
- Suppliers are integral to the quality process and company staff shall work closely with them to meet customers’ needs.
- Staff shall be encouraged and empowered to participate in quality improvement activities through teamwork and focused task groups.
- All staff shall have individual responsibility for understanding and applying this Quality policy in the performance of their tasks.
- Company management is fully committed to its Quality Policy through active participation in quality improvement activities and leadership by example.
|
 |
Certified ISO001
ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
- organizations seeking sustained success through the implementation of a quality management system;
- customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
- organizations seeking confidence in their supply chain that their product and service requirements will be met;
- organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
- organizations performing conformity assessments against the requirements of ISO 9001;
- providers of training, assessment or advice in quality management;
- developers of related standards.
- ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
|
|